Return & Refund Policy

We have a 30-day return policy. You have 30 days after receiving your item to request a return. To be eligible, your item must be in the same condition as received — unopened, unused, with original packaging and proof of purchase.

To initiate a return, contact us at orgaanspices@gmail.com with your order details. If your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package.

Return Address:
BUILDING 21 327P 7TH MILE ANJUKUNNU, WAYANAD,
Pin: 670645, Kerala, India

Items sent back without first requesting a return will not be accepted.

Please inspect your order upon reception. If your item is defective, damaged, or if you received the wrong product, contact us immediately with photo or video proof. We will evaluate the issue and make it right.

The following items cannot be returned:

• Perishable goods (food products)
• Custom or special order products
• Personal care goods
• Hazardous materials or flammable items
• Sale items or gift cards

For any questions about your specific item, please contact us before returning.

The fastest way to get the right product is to return the item you have. Once the return is accepted, make a separate purchase for the new item.

Once we receive and inspect your return, we will notify you of the approval status. If approved, your refund will be automatically processed to your original payment method within 10 business days. Please note your bank or card provider may take additional time to post the refund.

If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us immediately at orgaanspices@gmail.com.

For any return or refund related queries:
Email: orgaanspices@gmail.com
Address: BUILDING 21 327P 7TH MILE ANJUKUNNU, WAYANAD, Pin: 670645, Kerala, India