Shipping Policy

All orders are processed within 1–2 business days of receiving your order (excluding Sundays and public holidays). Once processed, you will receive a confirmation message or email with your order details.

Once your order is shipped, tracking details will be sent to your registered email or mobile number immediately after dispatch. You can monitor your delivery status in real time using the tracking link provided.

Delivery usually takes 3–7 business days depending on your location across India. Remote or rural areas may take slightly longer. We make every effort to meet estimated timelines, but unforeseen circumstances such as weather conditions or high order volume may occasionally cause delays.

Shipping charges (if applicable) will be calculated and displayed at checkout before you complete your purchase , no hidden fees, no surprises.

We may offer free shipping on orders above a certain value. Any active free shipping offers will be clearly displayed on our website at the time of purchase.

We work with trusted and reputable courier partners across India to ensure safe and timely delivery of your organic Kerala spices. The choice of courier may vary depending on your location and order size.

If your order arrives damaged or is lost during transit, please contact us within 24 hours of delivery with photo or video proof. We will investigate and resolve the issue promptly.